These Terms of Service (“Terms”) govern your use of the website and services offered by Alpha Omega Strategies, LLC (“we,” “us,” or “our”). By accessing this website or using any of our services, you agree to comply with and be bound by these Terms.
1. Services Overview
Alpha Omega Strategies provides both custom consulting engagements and fixed-scope service packages (also referred to as “Blueprint Services”). Specific scopes, timelines, and deliverables are outlined on individual service pages or in written agreements.
2. Payment and Billing
Productized services must be paid in full at the time of purchase using our secure checkout platform (via Stripe). Custom consulting services require a signed agreement and a retainer or milestone-based payments.
Alpha Omega Strategies does not accept payment based on a percentage of grant awards or any other commission-based model. This policy reflects both industry standards and our commitment to ethical practice in alignment with the Grant Professionals Association Code of Ethics. All services are billed based on time, deliverables, or fixed project scope.
You are responsible for providing accurate payment and contact information. We reserve the right to suspend or cancel services for non-payment.
3. Refund Policy
Due to the nature of digital services and intellectual work, all purchases of productized services are non-refundable. Requests for refunds related to custom engagements will be handled according to the terms of your signed agreement and considered on a case-by-case basis.
4. Client Responsibilities
You agree to provide timely, accurate information and documentation necessary to complete your service. Delays or omissions in client input may impact project timelines. Alpha Omega Strategies is not liable for missed opportunities due to delayed responses or incomplete materials.
5. Subcontractors and Licensed Professionals
Some services may be delivered by subcontractors or independent consultants, including individuals who may be licensed professionals (e.g., CPAs, attorneys). These professionals operate under their own licenses. Alpha Omega Strategies is not responsible for legal, tax, or accounting advice unless expressly stated in writing.
6. Results Disclaimer
We do not guarantee funding results or specific outcomes. Many factors beyond our control influence grant awards, donor decisions, and funding cycles. All services are provided in good faith based on professional standards, but outcomes cannot be promised.
7. Intellectual Property
All materials, templates, guides, and deliverables created by Alpha Omega Strategies remain the intellectual property of the firm unless otherwise agreed. Clients may use these materials for internal organizational purposes but may not resell, republish, or distribute them commercially without permission.
8. Use of Website
You may browse our site for personal or organizational use. You may not attempt to access restricted systems, scrape content, or interfere with site functionality.
9. Governing Law
These Terms are governed by and interpreted under the laws of the State of Texas. Any disputes will be resolved under the jurisdiction of Texas courts.
10. Contact
If you have questions about these Terms, please contact us at legal@aostrategies.com
Last Updated: July 1, 2024